Exporting Hand-Carried Commercial goods

Exporting under Hand-Carried Export Scheme (HCES)

The Hand-Carried Export Scheme (HCES) is administered by IRAS and effective since 1 Apr 2009. The HCES allows local exporters to zero-rate their supplies to overseas customers for goods hand-carried out of Singapore via Changi International Airport. You may refer to IRAS’ website for more details on HCES.

For departure via Changi International Airport, traders must present the goods with the relevant Customs Export permit, supporting invoice and boarding pass/confirmed air-ticket to Singapore Customs officers for inspection.

For departure via other checkpoints, please note that HCES is not applicable.

Networked Trade Platform (NTP) HCES Digital Service

The HCES digital service on the NTP allows businesses exporting goods hand-carried out of Singapore via Changi International Airport to retrieve an electronic copy of the clearance status (digital clearance) of the goods. This electronic copy will serve as the endorsement of the HCES permit, which is one of the requisite documents to support the zero-rating of supplies of goods which are hand-carried out of Singapore via Changi International Airport. After clearing the hand-carried goods at the Customs counter at Changi Airport, businesses can retrieve the digital clearance in the NTP within three working days of having the goods cleared at the checkpoint. To retrieve the digital clearance file, businesses can log in to the NTP to access the HCES digital service and search for the file by entering either the permit number or the clearance date.

Information on how to set up your NTP account can be found at www.ntp.gov.sg.

For more information on the Digital HCES Digital Service, please refer to Customs Circular No.: 01/2023.

1. For enquiries related to the clearance of your HCES permit, please email customs_checkpoints@customs.gov.sg
2. For NTP related queries, please call +65 6355 2000
3. For any clarifications on the Hand-Carried Exports Scheme, please refer to IRAS’ e-Tax Guide “GST: Guide on Hand-Carried Exports Scheme” or contact IRAS at gst@iras.gov.sg

Exporting Trade Samples via Hand-Carry

Please refer to Exporting Trade Samples for the permit requirements.

Exporting Temporary Imported Goods via Hand-Carry

For the export of temporary imported goods (i.e. for unsold exhibition goods) via hand-carry, a Customs export permit is required to export the remaining goods at the end of the exhibition.

The exhibitor or the local Declaring Agent must produce the export permit together with the goods for Customs verification and endorsement at the exit point.