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Singapore Customs

Apply for Inter-Bank GIRO

Set up an Inter-Bank GIRO to make direct payments to Singapore Customs for duties, taxes, fees, penalties and other charges.

Last updated 24 February 2026

Before You Begin

To apply for an Inter-Bank GIRO (IBG):

  • Ensure your bank account is linked to your entity’s Unique Entity Number (UEN).

  • Confirm that the account is with an IBG-participating bank listed on The Association of Banks in Singapore’s website.

How to Apply

Step 1 — Download the form

To apply, download the Application for IBG form. Please ensure that you have downloaded the latest version of the application form.

Apply for IBG

All Declaring Agents must apply for an IBG for payments to Customs. Declaring Entities may also choose to do so if they wish to make payments directly to Customs, instead of through their Declaring Agents.

Download the Form

Step 2 — Submit your application

Mail the completed form to the address stated in the application form.

Step 3 — Receive confirmation

Processing usually takes 3 to 4 weeks.

Once approved, we will notify the Primary Contact registered in your Customs Account.

If the email cannot be delivered, the Secondary Contact will receive the notification.

Updating your IBG details

If you have an existing IBG and wish to change the bank account, submit a new IBG application.

Your current IBG will be replaced once the new application is approved.

Authorising a Declaring Agent

You may authorise your Declaring Agent to use your IBG for payment of duties and GST for your customs permits.

→ Learn how to authorise your Declaring Agent

When your permit application requires duty and/or GST payment, the approved permit will show the payment mode under its permit conditions.

Checking your IBG deduction status

How do deductions appear?

Your bank statement will show successful deductions initiated by Singapore Customs. The format and information displayed (including the permit number) may differ across banks.

Reconcile with your permit records

To match deductions to permits, you may:

  • Register as a TradeNet user to view your past permit applications

  • Subscribe to the Trader Notification Service to receive permit approval details such as:

    • Approval date

    • Declaring Agent details

    • Duty and/or GST payable for in-payment permits

If an IBG deduction is unsuccessful

Your entity’s Primary Contact (or Secondary Contact, if needed) will be informed of the required follow-up actions.

Please ensure that:

  • Your entity’s bank account has sufficient funds

  • You update Singapore Customs on any changes to your bank account

Penalties or fees may apply for failed IBG deductions.

Terminating your IBG arrangement

For Declaring Entities

To terminate your IBG arrangement:

  1. Contact your bank directly to cancel the GIRO arrangement.

  2. After your bank confirms the termination, submit an IBG termination request via the Customs Documentation Enquiry Form.

For Declaring Agents

Declaring Agents must maintain a valid IBG with Singapore Customs at all times.

If you need to change your bank account:

  • Submit a new IBG application

  • Your existing IBG will be terminated once the new application is approved